At Plantinum Home LLC, safeguarding your privacy is our utmost concern. We adhere to a robust policy designed to preserve your trust. This policy clearly outlines the definition of personal information, how we utilize it, who can access your data, and your rights concerning your personal information. Your privacy and trust are paramount to us.
UTILIZATION OF DATA
Plantinum Home LLC employs rigorous data collection methods for orders and account creation on plantinumhomellc.com. By registering, customers consent to the collection of essential personal data required for order processing, including name, email, phone numbers, addresses, and payment details. Rest assured, sensitive information, especially credit/debit card details, is never shared with third parties and is exclusively used for order processing through secure Payment Service provider systems. Additional information, obtained through authentication or identity checks, might be shared with couriers for efficient delivery services.
Our commitment to your security is reflected in our use of SSL encryption, adding an extra layer of protection to all personal information. Moreover, non-personal data, gathered through both permanent and temporary cookies, aids us in enhancing your user experience. Permanent cookies are stored for a maximum of 24 months and can be easily deleted from your device through your browser settings, ensuring your privacy remains intact.
INFORMATION COLLECTION
MHJ Enterprises may use your personal data for the following purposes:
- To create your personal account at plantinumhomellc.com (e.g. your name and email address)
- To process your orders (e.g. your name, address, date of birth and bank details)
- To be able to send text message notifications (e.g. your mobile phone number)
- To be able to send you marketing offers such as newsletters and our catalogues (e.g. your email address, wish lists, your name and your postal address)
- To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)
- To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
- Managing your account by carrying out credit checks (e.g. name, address, date of birth)
- To be able to validate that you are of legal age for shopping online (e.g. date of birth)
We retain your data solely for the duration necessary to fulfill our services or as mandated by applicable laws. Post this period, your personal data is promptly deleted. Please note that we cannot delete your data if legal obligations, such as bookkeeping regulations, or ongoing contractual relationships require its retention.